Snuffles is an exceedingly friendly polar bear. It is open house always with Snuffles, and her friends come round to enjoy parties and raspberry tea. But there is one neighbour who will never come. Percy the penguin is invited over and over again, but always says, 'No thank you'. When Snuffles realises that the problem is shyness, Percy invites her to her house - alone. After that, Percy gets to know the neighbours one by one. A good way of helping shy people, and the rather dotty illustrations are great fun.